Partners in health and human services

Find resources and supports for health and human services partners.

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Current contract opportunities

Learn about contract opportunities

Sign up to receive public notification about contract opportunities.
Opportunities are posted online. View current opportunities.
Learn how to register.
Visit the Supplier Portal to complete registration.

Current opportunities

August Customized living/Housing support

Hennepin County is issuing monthly requests for applications to providers who deliver customized living services in a licensed assisted living facility located in Hennepin County. Customized living providers delivering services in apartments are in demand.

Providers who submit a Customized living/Housing support application that is reviewed and approved will be issued a Housing support agreement and will then be able to receive Housing support payments.

Key dates

Application due date: August 26, 2021 prior to 2 p.m.
Pre-application meeting: August 18, 2021 at 1 p.m.

Documents

Submit an application

Request for application materials are posted in the Hennepin County Supplier Portal. Look for the event titled "August customized living/housing support".

Providers will submit applications via the Hennepin County Supplier Portal. Providers who do not already have a Supplier Portal account first need to register with the Supplier Portal in order to submit their application.

Questions

Questions concerning this Request for applications should be submitted in writing to jacqueline.gould@hennepin.us.

Gun Violence Prevention – American Recovery Plan

Hennepin County is seeking applications for the Gun Violence Prevention initiative. Funded by the American Rescue Plan Act through the Local Fiscal Recovery Fund, this opportunity will provide funding for interventions and capacity building initiatives to reduce and respond to increased violence due to the pandemic within Hennepin County communities, including communities that were disproportionately impacted by the COVID-19 public health emergency.

Key dates

Application due date: August 23, 2021 prior to 2 p.m.
Pre-application conference: August 2, 2021 at 9 a.m.
Closing date for all questions: August 4, 2021 at 2 p.m.

Documents

Gun Violence Prevention – American Recovery Plan (PDF)
Request for applications (RFA) (DOCX)
Application for Gun Violence Prevention – American Recovery Plan (DOCX)
Gun violence prevention – American Recovery Plan - addendum 1 (DOCX)
Gun violence reduction budget form (XSLX)

Submit an application

RFA materials are posted in the Hennepin County Supplier Portal. Look for the RFA titled "Gun Violence Prevention – American Recovery Plan".

Questions

Questions concerning this RFA should be submitted in writing to jessica.cintorino@hennepin.us.

Hennepin County 2022 Unsheltered Point in Time Count(s)

Hennepin County is seeking proposals for the 2022 Unsheltered Point in Time Count.

Hennepin County is responsible for conducting the annual Point in Time (PIT) count of all persons experiencing homelessness on a specific day in January each year. The PIT count has two parts: a count of people staying in shelter (those staying in emergency shelter, safe haven, and transitional housing), and a count of unsheltered persons.

The successful respondent to this request for proposal (RFP) will work with Hennepin County to develop a plan for the count, conduct the count, ensure timely entry of survey data into PIT live, and prepare a summary report of the count survey findings.

Key dates

Proposal due date: August 18, 2021 at 2 p.m.
Pre-proposal conference: August 2, 2021 at 3 p.m.
Closing date for all questions: August 4, 2021 at 2 p.m.

Documents

Submit a proposal

RFP materials are posted in the Hennepin County Supplier Portal. Look for the RFP titled "Hennepin County 2022 Unsheltered Point in Time Count(s)".

Questions

Questions concerning this RFP should be submitted in writing to jacqueline.gould@hennepin.us.

Providers who have a contract

Electronic signatures

Hennepin County will now be using electronic signatures on contracts. Providers do not need any special software – you can even sign them while using a mobile device!

Get information and instructions on how to add your electronic signature (DOCX).

Supporting providers in meeting county requirements

The county supports its contracted providers in a variety of ways to ensure a successful contracting experience.

A contract manager is assigned to manage each contract and answer questions. To find out who your contract manager is, call 612-348-4071.

Standards and policies are outlined in a human services and public health contracting guide. View the 2019 contracting guide (PDF).

Watch these short videos to learn more about contract financial requirements:

Financial reporting

Financial documents typically requested include:

Independent audit reports and management letters
Financial statements
Agency wide and program-specific budgets

A tailored Excel workbook (XLS) is available for providers to adapt for their use when submitting budgets. For help adapting the workbook, contact your contract manager.

Performance measures

Contracts contain performance targets and require providers to routinely report their progress toward meeting those targets. Performance targets are designed in collaboration with providers to be SMART: specific, measurable, attainable, relevant and time-bound. For questions about performance targets or reporting, contact your contract manager.

Contract renewal

Before a contract expires, the county will evaluate the need to continue contracting for the service. If the county decides to renew a contract, the contract manager will send a request for contract renewal documents.

If the county decides to renew a contract, the provider will be asked to submit new documentation which may include:

Service description narrative
Current outcome and performance measurement criteria
Agency wide and program-specific budgets, with substantiation
Current board of directors
Organization chart
Board directive authorizing contract signatures
Affirmative action documents
Current and adequate insurance certificate of coverage
Proof of tax exempt status
Copies of current city, state or federal licenses, when applicable
Job descriptions
Staffing lists

Client information

The Minnesota Government Data Practices Act, Chapter 13 governs how client data are collected, created, stored, used and shared. It establishes requirements relating to public and individual rights to access government data. Learn more about the Minnesota Government Data Practices Act, Chapter 13.

Organizations that have a contract with the Human Services and Public Health Department are expected to follow all requirements about collecting, creating, storing and sharing client information. This includes giving a notice, sometimes referred to as a Tennessen Warning, to each client. The notice tells them about how their information will be shared and the possible consequences of not sharing information. Learn more about Tennessen Warnings.

Billing the Human Services and Public Health Department

Providers must bill for services according to the schedule and requirements established by the contract. Talk with your contract manager before you submit a bill, to make sure that your invoice contains all the required information. More information about invoices, payments and over payment collection can be found in the human services and public health contracting guide. Contracting guide 2019 (PDF)

Billing guidelines for service authorized programs

If you need a service authorization to bill the Human Services and Public Health Department, authorized providers are expected to:

Exhaust all third-party reimbursement from other sources of insurance
Help clients to complete the steps to get medical assistance or other forms of insurance
Ask clients to present their insurance cards at the point of service
Run periodic checks with the state medical assistance MN-ITS system to identify changes to medical assistance coverage. When retroactive coverage for a date of service is identified, the provider must bill medical assistance and reimburse the county for any payment already made for the covered dates of service.
Submit a change authorization request when clients experience a lapse or change in health insurance coverage
Submit an insurance denial with clearly stated denial reasons when a client has private insurance that would typically cover the service. This is not necessary for services such as case management, which are not covered by the private insurance policy.
Submit a new authorization form to the county. This is required before an invoice can be submitted; the form prompts the county to send the provider a notice of service authorization.
Submit an invoice to the county only after the provider has received a notice of service authorization with a service arrangement number. Additional information on preparing invoices can be found in the provider invoice and payment guide for authorized services (PDF).

Contract documentation

Preparing contract documentation

Find additional information on contract requirements and instructions for assembling contract documentation in the contracting guide (PDF).

Forms for contract documentation

Current contracted services

Hennepin County contracts with organizations to provide services that meet community needs and to administer federally funded and state funded programs. The State of Minnesota also contracts with service providers who provide specific services to Hennepin County residents. Find more information about contracting opportunities with the state.

Hennepin County contracts for many different types of services. Below is a summary of these services.

Services

Case management services

For mental health, children and family services, housing stability, and people with disabilities

Emergency shelter

For single adults, families, and youth

Employment services

Supported employment services, MFIP employment services, SNAP Employment and Training

Family/parenting development and therapy services

Parenting assessments, structured family therapy, functional family therapy, parenting support outreach

Housing services

Homelessness prevention and outreach, housing supports, rapid rehousing, supportive housing, and transitional housing

Mental health services

Children’s mental health therapeutic and support services, adult mobile diagnostic assessments

Public health outreach and education

Community outreach, home visits, sexual health education

Residential treatment services

Intensive residential treatment services for adults, crisis residential services, residential treatment for youth

School-based mental health services

Services for people with disabilities

Day training and habilitation, employment support, semi-independent living skills for people who are not receiving services through Home and Community-Based Services waivers

Services for people living with HIV/AIDS

Ryan White Part A and Part B services

Services for people with substance use disorder

Assessments, interventions, detoxification, and withdrawal management

Services for people impacted by domestic violence

Advocacy and counseling services for survivors, anger management classes for perpetrators

Transportation services

Program resources

Medical transportation

To become a county-approved medical transportation provider, providers work through the Medical Transportation Management firm. It manages and makes vendor selection decisions for the transportation services network that includes Hennepin County and seven other metro area counties. Medical Transportation Management

Services for seniors and persons with disabilities

Find services and training to help seniors and people with disabilities live in their communities as independently as possible.

Find resources for seniors and people with disabilities.

Home and community-based waiver services

The state enrolls new providers. County contracts are not needed. Some services require state licenses. View the state licensing requirements.

Find provider enrollment information on the Minnesota Department of Human Services website.

Disability waiver rate system

Rates and units of services have been translated to conform with new state requirements. View state rate information.

Client specific questions should go to individual case managers. For general questions, email county staff at dwrs.database@hennepin.us.

Adult rehabilitation mental health services

To operate in the county, providers must apply with the county. Before the county application is approved, providers must get certified by the state. Providers can submit their county application while state certification is in process. The county will review the application and send a letter of approval if providers show they're working with the state on certification. County application (DOC)

When the state notifies the county of provider certification, the county will add the provider to its list of approved providers. Providers are added to the county provider directory, used by county social workers to refer clients. Site visits and inspections are conducted by the state. State information and resources

Children's mental health

Find information for providers in the resource section of children’s mental health.

Integrated case management

When a client has two or more case managers, a coordinated effort is used to provide the best service possible.

As part of this effort, contracted case managers become part of a team. In addition to case managers, teams can include a variety of county staff and contracted providers working with the client. The team will discuss client needs and coordinate services provided to the client.

Results of a team discussion could include changes to service for the client or changes to the case manager’s role. The case manager will communicate with other team members and, when needed, with the client about changes as they occur.

To coordinate services, the team:

Shares information with each other including primary household contacts, respective service responsibilities, client goals and progress, challenges and success stories
Identifies and eliminates any conflicting expectations of the client, and any duplication of services
Alerts team members to current or upcoming issues, problems, or needs that affect the client and works together to find solutions

Contracted adult behavioral health case management

Find intake, transfer and closure procedures and documents. For questions, call Rebecca Prust at 612-543-0043. If you need services, call 612-348-4111.

Client is in jail and on MI commitment (DOC)
Client is voluntary and in jail (DOC)
Client is in jail and on CH commitment (DOC)
Contracted AMH CM procedures (DOCX)
Functional assessment 2014 (DOC) must use Internet Explorer to view this document
Contracted or ACT case opening form (DOC)
Diagnostic assessment (DOC)
Diagnostic assessment (PDF)
DAF letter May 2015 (DOC)
New client authorization or change in client status form (DOC)
Intake form (DOC)
Information disclosure (PDF) must use Internet Explorer to view this document

Adult mental health services e-file system

Adult mental health services is transitioning to an e-file system with the mental health district court. Some reports continue to be sent directly to the county attorney’s office, and others are now submitted by e-file. Find out which reports can be e-filed in the commitment reference sheet (XLSX).

Review recent training materials about commitments in the commitment training document (DOC).

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