Who can visit?
Only parents or legal guardians can visit. Due to confidentiality laws, siblings, extended family and children are not allowed to visit.
When are visits?
You can visit in-person on Tuesday and Thursday or virtually on Saturday. No visits are allowed on Monday, Wednesday, Friday and Saturday.
In-person
All in-person visitors must present photo identification.
If you have been sick or have symptoms, please stay home and arrange a time for video visiting.
Hours
- Tuesday and Thursday: 8:30–9 p.m.
- Visits are limited to 30 minutes.
- No appointment necessary.
Visitation requirements
- Bring your current photo ID. The ID must be current, valid and either be a state-issued ID or driver's license, a military ID or a passport.
- No one is permitted to wait in the lobby. If you require a ride, the person who drops you off will need to return to pick you up at the end of the visitation. Drivers and/or children are not allowed to wait in the building.
- A COVID-19 screening will be performed and your temperature will be taken using a contactless thermometer. If you have specific symptoms, or temperature over 100 degrees, the in-person visit will be denied.
- A face mask, which is required in the facility, will be provided to you. The mask must cover both mouth and nose, as well as be secured to the head with ear loops at all times. To adhere to CDC guidelines and safety precautions, no physical contact will be allowed. If you refuse to comply with the visiting requirements, you may not be allowed to visit.
- It is best to secure all items prior to coming into the facility. There are some small combination lockers on site to secure belongings, however there may not be enough for multiple people visiting at the same time.
Parking
- Parking is available at downtown meters or at the Hennepin County Medical Center or other area ramps for a fee.
Saturday video visitations
Parents or legal guardians may schedule video visits using Zoom.
- To schedule call 612-348-8122.
- Saturday at 10 a.m., 2 p.m. and 8:30 p.m.